Shipping | Returns | Privacy

Shipping Policy

 

Customers are welcome to pick up their frozen beef order in person from Brahman Country Beef at:

The Ranch Downtown
111 S. Polk Street
Wharton, Texas 77488

Tuesday to Friday: 10 a.m. to 5 p.m
Saturday:  10 a.m. to 1 p.m.


We also offer UPS Next Day Air shipping to Continental US physical addresses. We do not ship to P.O. Boxes. We print our shipping labels directly from Shopify, therefore we are not responsible for incorrect or incomplete shipping addresses.

Our steaks are individually vacuum-packed and flash frozen at the peak of aged tenderness then packed in a reusable insulated container containing ice packs to keep your beef as cold as possible. Your order may arrive partially thawed, but still chilled. To avoid shipping delays, we will ship orders at the beginning of the week. Orders placed Thursday-Sunday will be shipped the following week.



Returns Policy

At Brahman Country Beef, we hope that you are satisfied with each item you purchase from us, and in the rare instance that you aren't 100% satisfied with your products, simply contact us so that we can do our best to make you happy! Due to the nature of our product, we do not accept returns. Please let us know right away if we haven't met your expectations, and if there was an error on our part we'll make it right! Contact us at Orders@brahmancountrybeef.com.


Privacy Policy

Brahman Country Beef values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not share your personal or financial information with 3rd party companies.